Shipping policy

Shipping Policy – Elare

 

1. Order Processing Time

All orders are processed within [1–3 business days] (excluding weekends and holidays).
Once your order is processed, you will receive a confirmation email with tracking details.

2. Shipping Rates & Delivery Estimates

International Shipping (if applicable)

  • Delivery Time: [7–21 business days]

  • Shipping charges are calculated at checkout based on your location.

3. Order Tracking

Once your order is shipped, you will receive a tracking number via email so you can monitor your delivery.

4. Shipping Delays

While we aim to deliver within the estimated timeframe, delays may occur due to:

  • Courier issues

  • Weather conditions

  • Customs processing (for international orders)

Elare is not responsible for delays beyond our control.

5. Incorrect Address

Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.

6. Lost or Stolen Packages

Elare is not liable for lost or stolen packages marked as delivered.
If you experience an issue, please contact the courier service directly.

7. Customs, Duties & Taxes (International Orders)

Customers are responsible for any customs fees, import duties, or taxes applied by their country.

8. Damaged Items

If your order arrives damaged:

  • Contact us within [48 hours] of delivery

  • Provide photos of the item and packaging

We will assist you with a replacement or refund.

9. Contact Us

If you have any questions about shipping, contact us at:
📧 Email: elareluxurywear@gmail.com